I called Amazon, explained the problem, no replacement for this item was available, the agent cheerfully refunded my purchase price. I did not have to return the defective product. Service doesn't get any better than that.
BOTTOM LINE: From the mixed reviews written for this product, it appears that quality control is a crap shoot. If you get a good one, you win and you have a nice little bedside clock-radio. If you get a dud, you get a refund. Good luck!It does everything it is supposed to do. I bought it so that I could set both alarms for 2 different times per day and it works great.
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it has been nearly 2 week that i am using this radio.The performance is really great after my Coby analog radio.the perset station future is great to use.the only thing is that using the features of this radio is like using the control panel of a jumbo jet cockpit!!.it is so complicated and the features is IN ONE ANOTHER.
Overall a good radio.specially with the price Amazon selling.I replaced an old 10-15 year clock radio in the bathroom with this clock radio. It is small and unique looking and works well, but it does not really shout quality etc. It is too light weight to push the button, without holding the clock itself. The buttons make loud clicks when pressed.
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The first clock that i got didn't work, so i got a replacement. The replacement initially worked fine, but the buttons on it quickly started not working. This product was a real let down, and i don't recommend it.
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