I usually don't write reviews, but in this case I felt that I had to. This unit was very easy to mount and run wires for. The picture quality is very very good, especially for the price. I have friends who install these types of systems all the time, and they couldn't even come close to the price of this system. I have worked with cctv systems in the past, and the usb flash drive backup is a very nice feature. With a 500gb hard drive, you will get a couple of weeks of video that you can review. I cannot speak as to the longevity of this system, as it has only been installed since yesterday, but so far, I am extremely pleased with this purchase.
Video Cables 4x65FT more than enough for the house system was installed in.
Power Supplies Would have been nice if they had ONE central power supply instead of the individual power adapters for each camera. Had to get extra power strip to accommodate them all.
DVR System Looks to be pretty nice system.
Location installed is without Internet service so can't comment on the remote viewing options.
System installed in siblings house on 10/30/2010.
The most difficult part of installing this system was running the wires. House had no space in attic to crawl through and I didn't have a proper snake to use.
Was in such a hurry to install that I ran 3 of the 4 wires backwards and had to re-run them since they have the factory installed plugs for video and power.
Hooked system to an old Compaq monitor and was impressed with clarity of cameras.
Mouse control easy to use for setting up options.
Remote control didn't mess with it after install.
Overall, looks to be a good system for the money.
Plan on updating this if problems arise.I read all the reviews on this company & their security camera systems. They looked pretty good. My order arrived quickly. I layed everything out on the living room floor & hooked the DVR up to the TV for a test run before installation. Nothing from the cameras! I called the company for some help. (This was the ONLY time someone answered.)A woman ran me through a few things that didn't fix it & said she would call me back. I started some checking myself & found the 12V power supply for the cameras was defective. I called back & got a recording so left a message saying I needed a replacement power supply. I can't remember how many times I called & either got no answer at all or an answering machine. E mails didn't work either.(The smartest thing I had done was to go through AMAZON to buy this thing!)
After a week of getting nowhere I contacted Amazon. They offered me the option of returning it for a credit & even furnished a UPS shipping label for that purpose.
I have to assume they contacted the seller for me because I heard from them right away & even got answers to E-mail. I was told a power supply would be shipped out right away & a tracking number would be E-mailed to me. That was the last I ever heard from them. I tried more E's & phone calls & even waited a week or more to see if something might arrive. I finally re-packed the whole thing & sent it back to Amazon. I can't imagine what it would have been like if I had bought directly from the company.
THANKS AMAZON ! I really appreciate it !I'm happy with the system and the company outstanding customer support & after sales service. They resolved big problem within few days. I placed the order at Amazon, no place to request the cameras input voltage to be 240v and not 120v. After receiving the system, I emailed the company and they replied with the following answer: "our shipment guy don't know your 240V special requirement. I will send another 4 x 240V Power adapter to you tomorrow." And yes they did send me 4 more adapters with no questions asked or anything to pay. The company is definitely professional. I'm pleased with system; I tested everything, and all working as expected. I tested the LAN connection (easy). I also tested the WAN (remote access). It was a bit difficult but manageable with some networking knowledge. Its working well with DSL & its slow by dialup. The picture on my LCD TV does not show the room true colors. I don't know why yet. Cameras are NOT made by Sharp or Sony but they said they are made from sharp or Sony parts. They look high quality cams. The documentation was supplied by email not in the box(But not full functions docs). This company got my trust and they deserve an outstanding review.This is a great system with even greater customer support. Pete at USA security store took the time both on the phone as well as through e-mail to help marry this system to my MAC. There is only one thing, even though the cameras are weather proof the connections are not and there is just 12 inches of wire from camera to connection. I was forced to improvise the weather proofing of the connections by using srink tubing and a heat gun. Simply put the tubing over the connection and srink it tight with the gun. 3 days of rain, sleet and snow and no problem. Still a great system with fantastic night vision
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