I bought this system online, it was on sale for $529.99. The idea of a 16 channel dvr with 8 cameras is great for anyone looking to boost or add security to their home or office. The only issues i had with this product was the fan noise from the DVR. It sounded like my CPU running at maximum performance all the time!! For me thats alot of noise to tolerate especially if i was going to be hearing it all the time. I called night owl thinking it was something wrong with the unit i got and thats what they night owl representative thought as well after i put the phone next to the DVR. I got another one shipped with in a few days. when i opened my package the first thing i went for was the DVR i plugged it in and within a minute i was getting the same noise like the first one. I ended up returning the camera system and asking for a refund. I put in some extra $$ and went with a similar deal with Q-see and got better quality cameras and a better performing DVR! The only downside to that was not having the 24/7 customer support, but hey if the product works the way it should I shouldn't have to call the company 24/7 :)
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