RCA RS2768I 5-CD System with iPod Dock

• Front iPod dock
• 300 Watts output power
• 5 CD carousel changer
• Digital AM/FM tuner
• Front aux input

This seemed like a good product at first, reasonably priced, good looking, compact. But then after only using it for a few weeks, the CD drawer failed to open and wouldn't play anything. So I contacted the company and was sent instructions on how to possibly reset the system. No dice. Then I was sent instructions on how to return the unit for repair. I placed a note in the box with a copy of all the correspondence from RCA and asked for them to please return my CDs that were locked in the drawer due to the unit failure. It doesn't seem that difficult to me. You fix the unit, get the drawer open and take the CDs out and put them in the shipping box with the unit. But I was wrong. So in the end, it cost another $23 dollars to ship the unit to be repaired and and additional $40 to replace the CDs they couldn't manage to get back in the box. Save yourself hassle and money and buy another brand.

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Sound is okay. My complaint is, I chose this unit to be able to load 5 disks and shuffle amongst all 5. Nowhere on the box, or in the instructions, does it tell you that the unit will only shuffle play one disk at a time. To me this is misleading, as I have never owned a multi-disk unit for the car or the house, that didn't shuffle play among all disks that were loaded. If this isn't important to you, then this is a decent unit.

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IT is not easy to change discs, and the remote does not let you punch in the number of the track, so if you want a track that is 20, you have to punch twenty individual times until it reaches that track.

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We purchased this unit just a few days ago. To test it, we did attach the two enclosed speakers, and yes, it sounded great! However, this is not the reason why we bought it! We bought this to play background music through our restaurants ceiling speakers, 12 of them to be exact! Oh, to make it even tougher, our restaurant is two floors with 6 speakers on each floor!

Now, we don't blast it like some night club. I will say that at volume setting 18 (out of 30) the sound through every speaker is much crisper than the Sony we just got rid of. Naturally, powering 12 speakers is going to suck out every watt the unit has to offer. I noticed very little volume change from setting 18 to maximum 30 which tells me that's all I'm going to get. That's okay! The volume is just right! It's loud enough to be heard, but not loud enough where customers would complain. So setting 18 is exactly where we want to keep it. Again I'll state the sound quality is very, very good despite the fact the ceiling speakers are nothing to write home about. No woofers. No tweeters. Just plain, bland ceiling speakers. Oh, another thing. We are not playing store bought CD's. We download our music from ITunes and make our own CD's. The stereo has played them all perfectly.

Now, we'll be running this CD changer for 11 hours a day, 7-days a week. At this point, I can say that we are pleased with the entire unit and it's performance. But we'll see! We'll continue to put it through this rigorous pace and see what happens. If issues occur, I'll update this review.

Update, 5/22/12: It's now been over 2 months of constant, 10-12 hours per day use, 7-days a week. I figure we've played this thing for nearly 750 hours since we got it. Not a single issue to complain about. It's been playing and operating perfectly.

Update, 8/16/12: 5 Months, now! I'm roughly calculating over 1700 hours of play. Perfect and totally reliable! This is still a 5-star purchase!

I received this from Amazon on a Thursday, set it up and everything worked fine. Good sound, Ipod played, CD played. Next day, Friday, CD tray locked up with CD in it, CD would not read or play and none of the recommended troubleshooting methods work. The Ipod dock accepted my Ipod and functions worked but no sound. Based on other feedback, I am trying to figure out how to get the CD out before returning so I don't lose the CD in the process. Don't bother buying this or you will be sorry you did.