Creative Zen Micro 5 GB MP3 Player Black

• 5GB Storage Capacity
• Song Capacity up to 166 hours or 2500 songs at 64kbps WMA. 83 hours or 1250 songs at 128kbps MP3
• FM Radio
• Live voice recorder mode is great for recording personal messages or lectures (that you can transcribe to your Windows PC)
• Vertical touch pad for easy and intuitive navigation

My boyfriend bought 2 of these, one for him and myself. After three months, I did not have a single problem. However, his developed a firmware problem last week, deleted all of his files (including those from CDs he lost), and refused to be updated. He called tech support, but before he mailed it in, the problem resolved itself and he was able to update the firmware (but unfortunately did not recover his files).

Now today, when he turned it on, the headphone jack loosened up, and the sound cut in and out. He called tech support yet again, got the RMA number, and will mail it out next week.

Again, I haven't had a single problem with mine. They're the same exact player, color, and battery, and mine takes more abuse because I use it as a 1 GB partitioned flash drive. It has fallen on the floor a number of times and only received a small scratch on the screen. This is my first experience with a hard drive-based mp3 player, since up to this point I was using a Creative MuVo Nomad (flash drive based).

I think it depends on a person's luck with products like these. If you've never had a problem with electronics malfunctioning, there's a good chance you'll love this player.

Final note: BUY THE CREATIVE PROTECTION PLAN with this player. And keep your receipt. Just in case.

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I recently bought the micro for the daily commute to work.

Didn't work well,but then I downloaded the firmware update.Works great now.I use the real rhapsody download service,and can download as many songs as I want.It's a beautiful thing.Some sites say that there is no "all tracks" option,but yes there is.Don't be afraid to push on the pad,as that is how you get control.If you barely touch it,there is no control.Overall a great unit.Great sound output too.

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The only problem I have with it is the 5 GB isn't large enough for me. I probably should have thought ahead more concerning the disk space I would eventually need. Other than that it has been great. It has a nice battery life that's easy to charge with the USB cable or the separate charger you can buy. It's also really easy to use and has a good navigation system between files. I'd recommend it for listening to smaller quantities of music or as a good 5 GB jump drive.

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This player is great!! I have had mine for several years. I mostly listen to it on the bus on the way to and from school (about 2 hours a day). The only problem that I have had was when i left the player in the car over night when it got down to 5 degrees last year. The player wouldn't turn on so I contacted Cutomer Care. They replied quickly and said that the battery was probably fried as it had gotton so cold. With a new battery, the player works perfectly. I would highly recomend this product and Creative as well. The player's interface is kind of like the iPod although it includes FM Radio, and you don't have to pay the outragious price to get the apple mark on the player.

Ive only had one for three months and within these three months I've met the end of the Creative Zen Micro. The Sound quality is really good, the navigation touch feature is a bit too sensitive even on the lowest settings. The device does a great job...that is until you by some accident drop it, ITS ALL OVER!

I had it drop to the floor from 10 inches and the entire unit froze, I had tried to fix it but nothing $150.00 right out of the window. A BIG let down that this unit is very fragile, you drop it once and you can say good bye to your Zen Micro.

It's great....while it lasts, the price is a bit too high

(EVEN USED PRICES) and there are better products than this one like the Sansa e200 mp3 player. Don't pay for something that can break faster than you took trying to pay for it.