IBM VIAVOICE FOR WINDOWS

• RELEASE 10 ADVANCED ED

Those that say this software is "unstable" do not take into consideration the VERY high cpu usage needed to perform continuous speech recognition (as ooposed to "discrete" speech dictation used in IBM VoiceType, which was possible on a Pentium 1 233 Mhz, and required users to pause between words).

In short: get a gigabyte of ram, specially if you're using WinXP. If you run Win2000 with 512MB ram, try to add an extra 256mb stick.

And your cpu should be at the very least a 2Ghz Pentium 4, or higher, despite what the box claims. With these requirements in mind, the software works as advertised in my experience.

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My girlfriend has Multiple Sclerosis and has become limited in her ability to type. She was using an on-screen keyboard with a mouse, when I met her. One day I watched her type a short note to her mother she spent hours on two paragraphs. I told her that there had to be a better way and after a short search found ViaVoice. It was affordable and we decided to give it a try. We installed it the day it came and right away she was able to use its built in word processor to write letters to friends and family. We've only been working with it for 2 weeks, now, but it is a vast improvement over the onscreen keyboard. She can dictate a letter and make corrections in a fraction of the time possible before.

I hate that it seems tied to Microsoft but it seems to be adaptable to other software systems. We are learning togather, it's fun.

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I just bought this product and tried to install it. It did not install right. Naturally I called customer service at Nuance. Then there comes the surprise. They give you free tech support only for first time on installation problem. From second time, you have to pay about $19 for support. I did not remember if it was one time fee or each time. Another surprise took place when I finally could talk to tech rep after about 10 min. wait. First thing he told me was that there are compatibility issues with Windows XP SP2. Tech Rep also told me that because of this, there is a really good chance you will have to call tech support more than twice which means you will have to pay and best thing I can do is to return this product and get refund.

as for installation problem, I did not even try to fix it knowing that this will have another problem.

If you are thinking to buy this item anyway you really have to make sure you are not using XP SP2 or they have already fixed this problem

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I have not used it myself, we installed it in one of our satellite offices, but an experienced user was able to install it fairly easily, and said it is working well and has features that he likes, for example, commonly used words are entered easily and the text is fairly accurate, especially if there is no significant background noise in his office. Price was reasonable, too.