Magnavox NB500MS9 Blu-ray Disc Player

• Full HD Resolution 1080p video output.
• Up-converts standard DVD's to 1080p resolution by HDMI
• 24fps for cinema like picture quality.
• Stream output and deep color processing-10/12 bit.
• Energy Star compliant.

We purchased this item for about $130 on a black friday sale in Nov. 28, 2008. It worked great until 8:15 P.M. on March 29, 2009. It stopped playing Blu-Rays. After e-mailing Funai, I received a reply with a customer service number. I called that number and they referred me to a local repair center. I was advised by this authorized repair center I would have to pay a MINIMUM of $45, just to have them look at. (REALLY! $45 on something that isn't 4 months old. What about the 1 year manufacturer's warranty? I am aware that I could have purchased an extended warranty from Wal-Mart, but most financial experts say they are unecessary upcharges designed to make more money for the stores. These experts say if you feel that you need the extended warranty, just put that money toward a better product. (I sure wish we did). That $130 could have gone towards a Sony that we will now buy. Based on the "durability" on a Magnavox product and the "great" customer service provided by Funai, I will avoid these products in the future. And I would advise others to do the same.

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We have a Sylvania Blu Ray player which has an excellent picture and a Samsung model 1500 which has a very good picture. Our fairly new Magnavox Blu Ray player which we purchased at Walmart has an outstanding picture and plays old scratched DVD's well even old 480 digital format DVD's. The Magnavox is the top rated model at Consumer Reports currently although the Sylvania Blu Ray player used to be the top pic at Consumer Reports previously, but I think the Sylvania Blu Ray player model has been discontinued. There is no S video connection on the Magnavox, but with HDMI there is really no need for a S video connection

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Like another reviewer, I bought my blu-ray player on black Friday of 2008 for around $128. Like that same reviewer, mine stopped playing blu-ray movies. I get the following error:

Disc Error

-Please Eject the disc.--

Playback feature may not be available on this Disc.

I tried using a dvd disk cleaner and still nothing. It will still play CDs and DVDs.

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This is a great Blu-Ray player with an amazing picture and very good load times (beats the Sony 350 in load and play times) IF you can find one of the older models. The unit is made by Funai, and was made initially with 3 (or up to 3) proprietary Magnavox chips or boards by Funai for Magnavoxs' entry into the Blu-Ray market. It appears Magnavox didn't want the early players to seem cheap or inferior, so it made sure the first round of units was better. As far as I know, units made no later than August of 2008 (as mine was), will have at least some of these chips, and should work much better than the Black Friday versions from the other reviews. How you find these older units is another question, which I don't have a clear answer for. We got our unit at Walmart last August, and it has worked fine, playing every disc we have put in, including the Bedtime Stories Blu-Ray that has caused so many problems with the newer Funai made units. Check the batch labels and shipping labels for dates, which will give you a pretty good idea how old the unit is, and if your lucky enough to find an older unit, I would strongly suggest buying it if the price is right. This machine is not firmware upgradable, but you won't need to if you happen to find an older one. Good Luck. !!!

I had this Blu Ray Player for about 4 months before it failed to play Blu Ray discs. I called support (actually Funai Corp.) and they setup a UPS pickup. That was about 6 weeks ago and my latest call to them revealed that they won't be able to tell when they can replace it until after they have had it for 2 months. The Rep told me that this is their Rapid Exchange program.

Would not recommend purchasing.