Sony M-2020 Microcassette Dictator and Transcriber

I have had this product now for a little over a year...and have had nothing but great things to say about it! The clarity is awesome, the playback is amazing. I would not think of purchasing another style/type of machine. When it is time to replace...it's going to be a Sony.

Seller delivered as promised with no problems. Item was as promised. We already own one of these machines and we were glad to find another when office supply stores stopped carrying them

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Item was received in working order. The first one was not working. I sent it back and

they had me a replacement within a couple of days. Good, fast service.

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I am a medical transcriber and got this as a backup machine. I now use this one most of the time. The sound is clear. I like that it's smaller than my older transcriber (a different brand). This has fewer options than others, but I can manage without them. I do miss having an off button, but that's the only thing I can complain about.

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I've been using the Panasonic RR930 transcriber for medical transcription for almost 20 years now. It's much easier to use than either the Sony or the Olympus. Other than wearing them out and then needing to replace them periodically, they work great.