LG BP320 2D Blu-Ray Player Built-In Wi-Fi - Black

Strike one....the wifi on this burnt out on it after owning it for two days. Even with my router open on my laptop the BP-320 would not show up as a device and I have other wireless devices hooked up (and could connect and disconnect them at will) so I know it wasn't an issue on my side. This is coupled with the horrible customer service I received from some mouth breather who hates his job and wants to take it out on LG purchasers who have the audacity to call customer service. Guess what, Mr. Bad Jersey Accent? You are getting paid to help me with a product and provide customer service. No reason to be rude.

Strike two....the remote on this device is horrible. Unless you are holding the remote at exactly the correct angle it wont register the button you push. Its bad enough to give me flashbacks of TV's from the early 80's.

Strike three....the user interface (UI) for this product is complete crap. The UI 'sticks' quite often and is bogged down to the point where it will freeze for several seconds and then suddenly unfreeze and go through all the buttons you may have pushed while the product was in the frozen state; causing you to end up in a much different place than you intended. Not a deal breaker by itself but certainly frustrating as it happens EVERY time I use the product.

LG should be ashamed for putting a product like this on the market. My second-rate USB wifi card from Newegg is far superior and that cost next to nothing, what is your excuse, LG? I've had products sold out of the back of a van work better than this poor excuse for consumer electronics.

Out of the box the menu was set to Chinese which was somewhat of a problem as we have no Chinese speakers here. After a lot of button pushing we figured out how to reset it. Go to the Gear button, then choose the A button then choose the top row which will send you to the language choices so you can pick one you can read.

I ran the updates (August 22, 2012) and new software was installed. This went smoothly. There was no access to Amazon or Skype. The Premium service buttons were Youtube, Netflix, MLB Hulu plus, AP, Daily Motion, Hulu plus, Cinema Now, Vuvu, Google, Viewster, Twitter, Picassa, Aupeo, Facebook and Accuweather.

The AP, Accuweather and Pandora are fairly useable and useful. The rest will make you tear your hair out. Netflix constantly froze, stuttered, and sometimes I had to yank the plug from the device to reset it. As for using Twitter or Facebook, who wants to type stuff in using a remote?

The menus load so slowly that it reminded me of using dial up internet. The buttons on the front are impossible to read. The remote sometimes fails to work if you are more than 10 feet away.

It does have a place to plug a USB drive into the front (you pry off a plastic cap to find it) and I was able to look at photos and play music from a USB. This is an interesting feature, although I am not sure how often I would use it. It does make it easy to show photos to a large group.

As a blu ray player it actually loads faster than my Sony and it played all the regular discs I gave it as well. I did not have any problem with the blu ray discs skipping and the picture looks good.

However, there are many more options out there that work much better. I would stay away from this one.

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After having this unit for about 2 weeks I decided to return it in favor of the LG BD670 which although is last year's model is better overall.

I initially chose it because it was the current model and I did not need 3D.

But seems like being a low-end model it has other problems, the most annoying being complete hangs after which you have to unplug the power cord (happened at least 10 times with Netflix and some AVCHD discs).

Another issue I found was that the player forgets the network settings unless you assign a static IP from the router.

Other than that, played most of the files including Xvid, mp4 (but not DivX, beware that LG removed DivX support from all 2012 players). Netflix worked fine, nice UI and also supports subtitles.

If you don't need DivX and 3D you could try this, otherwise go for the BD670 while it's still available

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First off, do yourself a favor and get an HDMI cable, such as the AmazonBasics 2-Pack, High-Speed HDMI Cables (6.5 Feet/2.0 Meters), for this. This player ships with a red-white-yellow cable, which is just silly if'n you're getting BlueRay or watching HD movies and if you have an HD TV.

This is a BlueRay player, and I don't own any BlueRay disks. But it will play BlueRay disks if ever I get them, and it will play regular DVDs.

Setup was a relative breeze:

1. plug into power

2. connect HDMI cable to back of set

3. Home button and whoops... it's all in Japanese (Chinese?)

a. go to the gear icon and choose the capital letter A to pick a language, and then the first choice ("display menu").

b. connect to the network (if you're doing that). I chose wireless. Sadly, I have 5Ghz wireless, but this is 2.4 (which my router also handles). I just had to enter my password and click through the next menus and was all set.

c. tried to connect to Netflix from the TV menu, but there were a lot of 0's or O's (zeros vs. Ohs), and I couldn't suss it out.

d. "others" menu, software update. This led to an auto power down, and the whole update/install process took maybe 10 minutes.

I have an LG TV, so the menus were familiar to me (though clumsy). Additionally familiar to me was that the wireless signal got dropped and I had to log back in again. (Enter my router password again, which is painful with a remote control). Like my TV, I find the responses sluggish.

Sweet! I have Netflix, Hulu Plus, Pandora (missing on my LG TV), and lots more things that I haven't gotten into the habit of using via my TV yet, so I'll list them here: YouTube, MLB.TV, AP, Twitter, Viewster, AccuWeather,com, AUPEO, CinemaNow, Vudu, vTuner, GoogleMaps, Picasa, Facebook, DaliyMotion.

1. I was able to connect to Netflix with my email and Netflix password, so no need to have done that earlier.

2. There is no Amazon Instant Video, which is something I regularly use (I can watch through the Xbox, though. Or I might still use the Roku).

3. Pandora is not on my LG TV, so I'm happy to see it here.

Pros:

1. Pricing is competitive with Roku, but you also get Blueray/DVD

2. Easy setup

3. Most of the network apps that I actually want/use, with the notable exception of Amazon Instant Video

Cons:

1. Sluggish response when selecting options and functions (just like my LG TV)

2. Wireless signal drops from time to time (just like my LG TV), so plan to hardwire it to your router.

3. Doesn't ship with HDMI cable.

4. Dorky little remote.

5. No internet app.

There are some bumps here, but I am really happy to have this as part of my TV/movie setup. I think the apps for TV and video players is still relatively new technology and there are many bumps to be resolved by the industry. But this works better than I expected, and I'm pleased with it.

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This is without a doubt the worst LG product I have ever owned. The wireless feature was the main selling point for me as well as the Simplink as I have an LG HDTV(GREAT TV). I was able to connect to Netflix twice after a very lengthy setup. Now after trying over & over I am completely unable to connect at all unless I want to go the wired route. Not going to happen!!!! I also have had a freezing issue where the player will not respond to any remote function nor even manually trying to power the unit off on the actual player itself. You have to unplug the unit to have it reset or even power off. Back to the store it goes. I would give it zero stars if possible. My advice is to forgo this particular model as it does not live up to what it promises.

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