Swann SWDVR-42600H 4-Channel DVR with Remote Access and Smartphone Viewing (Black)

after hooking up the unit it was difficult to operate. i still have it running but i have never been able to get the audio running. ever. i have emailed swann many times and they have given me links to all the cables and i bought all the extra stuff. again the audio does not work. on any channel i do have it programed properly as i have read the manual about 10 times. and the audio still does not work. then swann just didnt email me back any more. so im stuck with a very nice shiny dvr that runs but doesnt fully function. the audio has a loud buzz on all 4 channels. it sounds as if it is shorted out. my last email i asked if i could return it. and thats when the swann tech just stopped emailing me back. i would recomemnd you chose a proffesional rather than try to do something this technical over the internet. and have it professionally installed. this is a very complicated device. but it does work half way for me. but again the swann tech team let me down. so this is my story. carl

I bought this DVR to hookup to existing analog cameras. I was looking for an inexpensive way to get remote access. There are a lot of good DVR's out in the market, but its the software and the service that really make the difference. I have limited tech. knowledge and I was concerned that I would not be able to set up the remote access. Sure enough I got the unit hooked up no problem, but could not get remote access to work. I found out that Swann has 24 hour a day 7 day a week free tech. support. I called them up and within 30 minutes they had my remote access and mobile view all set up for me. Everything is working great. I could not be happier with the DVR and the customer service.

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