Pinnacle USB 2.0 PCTV Deluxe Tuner and Video

God help the fool that buys PCTV Deluxe! No support and no updated drivers. Pinnacle has moved on to something else. I lost money on this garbage. I would give it a zero star if that option existed.

Crashes unrecoverably during approximately 40% of the attempts to record two hour movies. This happens on both my XP and ME systems. Pinnacle has been unable to fix this, and their bulletin board confirms that this is a common problem. Good features available when it works.

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It worked fine for a while and when I uploaded SP-2 it stopped. It doesn't say this on their website but the tech I got on the phone after 40 minutes said "uhhh Yeah, Microsoft really doesn't like us" I'm not sure what that means but there isn't a fix for this yet (7 Dec 04)

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My system stopped working completely after 9 months. Pinnacle support does not offer toll free number and wait times are very long. Tried using their web support, but they did did not provide a solution to my problem and refused to acknowledge my request for information on returning (it was still under warranty). Very expensive paper weight!

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In late 2002, the potential of the PCTV Deluxe was great, but it was just too buggy so I waited before I bought it. As of February 2003, version 1.5 is out and nearly all the bugs are gone. I bought it to use on my XP computer, plugged it up & installed according to the directions that came with it, and everything worked great without needing any tweaking. The picture quality is good. Easy to install. It's been fun so far. I've recorded shows that I wanted to watch, then delete them when finished without having to worry about video tapes or recording over another show I wanted to keep. I have also recorded shows via PCTV Deluxe that I want to save to a VCD and the quality has been pretty good. I have also converted a vcr tape to a DVD and the quality was great. It looks like the new version 1.5 software has really cleared up a lot of problems other users have reported. Check the date of their review if their comments cause you concerns. At one point their comments were valid and relevant, but most of those problems are now corrected that were mentioned in reviews posted before the Jan/Feb 2003 timeframe. I just hope I can easily get future versions of the software if Pinnacle continues on to version 2 or higher. The Titan TV website lists PCTV Deluxe as one of the recorders it is working with for its automatic recording function. I have not tried it yet, but if automatic recording is not yet functional, it should be available soon. PCTV Deluxe is turning out to be a really good product.