Nothing but problems & support, excuse me, what support? More negative reviews than positive over all of its products. Please do not support this lousy company by buying their products!I have had this device for about 3 months. I couldn't get it to work initially because the default settings were wrong for N. America. I sent an email to the company with detailed description of what was happening. Their "fix" was to go to the device settings. They didn't tell me what to change. Luckily, my boyfriend figured it out. Once it was up and running it worked great...until it started reading my home videos like they had copyright protection. My home videos were bought as blank tapes. I emailed the company again and they suggested that I try another software. So their software is insufficient and I am supposed to go buy another software because the one that came with this product stopped working. I would not reccommend this product due to technical problems and very poor product support.
Sunday, March 23, 2014
MyGica Capit USB Video Capture
Nothing but problems & support, excuse me, what support? More negative reviews than positive over all of its products. Please do not support this lousy company by buying their products!I have had this device for about 3 months. I couldn't get it to work initially because the default settings were wrong for N. America. I sent an email to the company with detailed description of what was happening. Their "fix" was to go to the device settings. They didn't tell me what to change. Luckily, my boyfriend figured it out. Once it was up and running it worked great...until it started reading my home videos like they had copyright protection. My home videos were bought as blank tapes. I emailed the company again and they suggested that I try another software. So their software is insufficient and I am supposed to go buy another software because the one that came with this product stopped working. I would not reccommend this product due to technical problems and very poor product support.

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