The first one I received showed dates back to 2009 when I did a device log query and was suspicious about the hard drive being used. I was told those dates were just system default dates but their customer service was excellent and they quickly exchange it for another one. After reviewing the device log on the second one it too has the 2009 dates so I am taking their word that they are default dates when the unit is setup. I am satisfied with the unit and the hassle free customer service.
I purchase this produce since my mail packages was stolen from front door more than once. Surveillance video recorder monitor the area, and hope this will stop missing packages. Zmodo technicians are great. I called for set up for surveilance video recorder. They done the job. I will recommend this for any one.
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The Zmodo 4Channel Security Surveillance Video Recorder DVR System 3G Mobile... works great after contacting Ed at Zmodo Support for network problems. I wanted to install the unit where I had no hard wire connection to my network. Ed was able to get around this with a Netgear WNCE3001 Wireless Bridge. He took over remotely and set up my notebook and iPhone 4S with the ability to monitor my Zmodo VDR viewing remotely with the notebook and iPhone. Zmodo support staff is outstanding in helping their customers. They are one of the best that I have used. I highly recommend their products and support staff.
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Received this and set it up with 3 cameras. Performs as expected so far after two days. I have the 1 terabyte pre-installed. The user manual is thin, small print and not the clearest. Pretty crappy truth be known. Still trying to hook the unit to the internet. Website is some help although it is hard to identify the model as there are no model numbers on the unit.
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Unable to backup to computer. DVR was recommended by Brother-in-law.
His unit is simple to back up, and take pictures
My software: 1.6.3.51
His: V1.3.8 build 20120601
Please advise, Tks Ken
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