The product did not meet expection. The product malfunctioned after 4th use. Also the product was not accompanied with any operating manual.
I bought this and it seemed to work fine at the beginning. However, when I took it to an event to duplicate event videos, the unit malfunctioned after less thgan 100 DVD's and could not make it work no matter what. Not only did I look bad to my employer, we lost money from missing sales. Not good.
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After 30 days this THING wont burn. I just threw away $50 in badly burned disks. Is it the burner or the companies products? NO GOOD AT ALL
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This unit works and is pretty easy, but I cannot get the top drive to work so I have to set the 2nd one down to be the master. It wasn't worth sending it back, I can still make 6 at a time.
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Excellent experience from the order process all the way until the deliver and use of the product. I use this to duplicate DVDs and CD's that I create for customers. I professionally shoot and edit videos so this is very handy when I have to produce many for my clients. The duplicator is fast and easy to use. The only regret was that I did not add the USB interface for connecting it to a pc. Other than that it's great.
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