I am so happy with my purchase!! This camcorder does everything I need it to do. And it's so cheap! I originally got it for my daughter, but I ended up getting another for myself. I fell in love with it. It holds so much memory, and can run off rechargaeable battery or alkaline, so it's great for all our camping trips and vacations.I would highly reccomend this to a friend!
When attaching a tripod (a MUST for me... can't stand shaky handheld video), the hole into which the screw goes snapped out of the camera, rendering it completely useless for tripod use. This should have been my first clue that this is a horrible device.
The rechargeable battery does not sit properly in the compartment, which means I can't use the rechargeable battery. It snaps into place and appears to contact the three leads, but the light is green when plugged in (meaning either that it's charged or just using the USB for power), though it occasionally will flicker over to red momentarily, implying that there is a some sort of problem with the battery or the connection to it. Unplugging the camera with the green light simply leaves it uncharged and it will not turn on. AAA batteries work fine, but it's a pain to have to replace and/or recharge them (if I decide to pick up some AAA rechargeable batteries), especially since this thing blows through batteries in no time.
A third "undocumented feature" that I encountered was the SD card slot door. It no longer closes completely.
Since I received this camera as a gift, it was beyond the 30 day return policy for Amazon, so I tried to go through Sharper Image, only to be informed that this product was from the "former" Sharper Image, and that the "new" Sharper Image would not do anything to fix the problem and simply suggested that I take the camera to a appliance repair shop. If it was as simple as that, I would, but these are defects in the manufacturing process that cannot be fixed by taking the camera to a appliance repair shop. Frankly, I won't be buying anything, ever again, that is labeled with the Sharper Image brand, regardless of whether it is "former" or "new" Sharper Image, because of this. I highly recommend that, if you want a quality product, you do the same. Assuming that this "former" and "new" business is real and not just a way to shirk warranting their poorly made products, it's simply someone trying to take advantage of a brand name that people know, and I would suggest that you avoid supporting this practice entirely.
For the record, below is a copy of the e-mail I received:
Dear Steven ,
Thank you for contacting The NEW Sharper Image, unfortunately we are not able to assist you with any of the following concerns:
· Gift Card, Gift Certificate, Reward Card or Merchandise Certificate
· Any order placed with the Former Sharper Image prior to 10-1-09
· Warranty or failure of an item purchased from the Former Sharper Image
· Ionic Breeze or other product purchased prior to 10-1-09
· Refill or replacement parts for any order prior to 10-1-09
We are the New Sharper Image Online and not part of the Former Sharper Image Company. The Former Sharper Image filed for bankruptcy, information about filing a claim and claim forms can be obtained on the following website: .
We are only able to service orders placed on our website after launch on October 1, 2009.
Sincerely,
Sharper Image OnlineThis camcorder does not work! I've had 3 of them now, they all turn off when you press the shutter button.
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