Toshiba RD-XS34 DVD Recorder with 160-GB Hard Drive

• DVD recorder and Personal Video Recorder with 160 GB hard drive; measures 17 x 2.5 x 13.25 inches (W x H x D)
• Interactive Program Guide provides an easy to read listing of the television programs available to view or record
• Records to DVD-RAM, DVD-R, DVD-RW; plays CD-R/RW and MP3/WMA digital audio formats
• One set of component (Y,Pr,Pb), 1 S-Video, and 1 RCA video outputs; Firewire input for connecting to video camcorders
• High-speed dubbing from the hard drive to disc without any deterioration of digital signal

This recorder offers some of the best features for a DVD recorder. Of special interest is the ability to tailor the bit rate of the recording in very small increments from 2Mb/sec to 8Mb/sec. It has the ability to record LPCM audio. It also allows you to record in Dolby Digital in 2 different bit rates. Overall, this unit offer incredible flexibility for the user. This was a huge selling point for me. It has a very easy interface (which becomes intuitive after a couple of uses) to create menus for DVDs. It's well designed and attractive.

Now for the bad news. A total showstopper: The TV Guide menu system never worked. The manual tells you to go through the set up process, then turn the unit off for 24 hours, avoiding unplugging any connections to the unit. I live in Austin, TX, and get my signals over the air. Reception is excellent in my area. The unit displayed all the available channels. They all came in clearly. But after 24 hours, I turned on the unit to find no program data. I must have done something wrong, so I went through the entire process again, ensuring that I waited 24 hours (this time, just to be safe, I waited 30 hours). I turned on the unit, and again, no data. I tried one more time. No luck. I called Toshiba. They said, "well, if the data doesn't show up, we can't help you".

I would have kept the unit if I could have recorded off the air by setting up schedules manually. The unit REQUIRES the TV Guide program guide. It is the only way that the unit can record TV shows.

Second huge issue for me, regardless of the state of the unit (on/off), the fan in the back of the unit stays on ALL THE TIME. And it's not so quiet. Forget about putting this unit in a small room, because you'll hear it...ALL THE TIME.

Given these two issue, back in the box it went. And here's the really disappointing point...I did my research. This unit has the best features for the price. It has a hefty 160 GB hard drive. It was the perfect unit....almost.

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I purchased the RD-XS32 for my parents last December and was impressed with its capabilities and functionality. So I thought I'd buy the updated version, the RD-XS34 for myself. Huge mistake as many reviewers have already stated.

If you are thinking of purchasing this product, do your homework beforehand:

1) Call your cable/satellite provider and ask if they have a deal with TV Guide to allow their signal to come through their system.

If they don't you'll be purchasing a $500 boat anchor because you cannot set up timer recordings without the TV Guide system. A huge oversight on the part of Toshiba. A huge oversight on the part of TV Guide for not informing Toshiba about this little detail. Toshiba will be getting a lot of these units returned because they didn't inform their customers about TV Guide's limited support.

2) Read other reviews about the reliability of the TV Guide system. This is not the only other unit that has TV Guide and many people have reported some really annoying bugs, such as losing entire program guides and channel preferences, plus recording memory.

3) If your cable company has support for TV Guide and you're willing to risk having some headaches, this unit may be for you.

4) On the other hand, regardless of the TV Guide system, as other reviewers have reported, the fan on this thing is loud and stays on all the time! Turn the unit off, and the fan still runs!

The older RD-XS32 was almost a rock star. Why Toshiba completely got rid of the manual recording features of that unit on the RD-XS34 is beyond my comprehension. Why there is no way to turn off the TV Guide features on the XS34 is also mind boggling, especially when dealing with the very new, not well-tested TV Guide system.

I returned the unit and will not purchase a unit with TV Guide unless they work out the bugs on it and provide a way to download their program information without having to use cable, satellite or telephone. I think TIVO decided to eventually go the LAN route. Maybe TV Guide will in the future.

I will also be hesitant to buy a Toshiba product in the future and you should be too. For the time being, JVC has a unit without TV Guide and you can still pick up the Pioneer DVR-520H without TV Guide. They lack the coolness factor of the on-screen program guide a la TIVO or a working TV Guide, but having used the older Pioneer DVR-510H, I know the system works well without hassle.

My one star rating should be zero but there is no option for that. If the unit had the option of manual timer recording, the star rating might be closer to a four based on my experiences with the XS32, but since I couldn't test any of that, the unit was a $500 boat anchor.

Update: One month after I called Toshiba techincal support (returning the product a week after my call), TV Guide support called to help. Wow! How responsive TV Guide is. If you have a problem with TV Guide, they'll get back to you in a month! No, really, avoid this product.

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Please don't put down this recorder when you either are technologically challenged or cannot read the manual. Several people mentioned there is no way to record TV shows unless you use the TV guide, and does not work with satellite. IN THE MANUAL, it explicitly explains how to record shows manually. You can set the device to record at a certain time just like a VCR, at whatever quality you want and whatever medium (DVD or HDD). To record from your satellite, set your satellite receiver to tune to hte appropriate channel, and go into the TV Guide feature. Then, go to schedule, then hit menu twice, and it will bring you to the manual record option. Or READ THE MANUAL! Just wanted to let everyone know.

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I think this product is unfairly rated very low by some frustrated users. Actually I could have been one of those who gave only one star, because in the begining, it did not seem to work at all. Now I have owned this machine for over a month now, and I really love it.

I did a fairly complete research before purchase, and among the comparable products from SONY, TOSHIBA, PIONEER and PANASONIC, I chose this one, and I believe I made the right choice. The negative reviews are mostly targeted on the EPG systems. But if you have problems with EPG on XS34, then possibly you will have more headaches with all other manufactures with EPG. Contradictary to what people said, it is quite easy to just use the Time Recording (like you do on VCR) with this unit. It is true that it is not an easy job to manually re-set the clock (and I think Toshiba should consider improve on this), but you do not have to manually re-set. Leave it there for 24 hours and it can pick up the right time through over-the-air broadcast (which is exactly the case I had). I guess it could only be a problem if you live in an area where you do no have any over-the-air broadcasting, in that case, you need to contact the Toshiba support for firmware upgrade.

The DVD recorder is fairly new thing in our life, and fairly complicated compared with VCRs. Most users who complain are the ones who just purchased the product and before they adapted to the new way of operating the machine. Once you become familiar with the unit, you will feel a lot happier and the more you use it, the more you like it. Each product has its strength and weekness, but comparing with the cost and overall quality (picture quality, ease of use, edit function etc), XS34 is a very solid product in my opinion.

This is in response to the problems S. Rys and Dan J. Grams said they were having. (Unfortunately, I don't have their e-mails to answer them directly. Perhaps the good people at Amazon can forward these answers to them.) S. Rys said the it was slow to change channels. It does take a few seconds if you just punch in the channel and wait, but if you punch in the channel and press the "Enter" button, it changes immediately. Now for the much more difficult one. This one wasn't in the instruction manual, I found this quite by accident. Dan J. Grams said he didn't like the fact that you couldn't program a show manually. Well, I found out how to do it. While you have the TV Guide page on, press the "Menu" button on the remote. The "Episode Options" window will appear on the left side of your screen. Move up to and select "Go To Service Bar." You should be at the top of your screen now. Move over to the right until "Schedule" is highlighted and press the "Menu" button on the remote again. The "Schedule Options" window appears on the left side of your screen. Move down until "New Manual Recording" is highlighted and press the "Enter" button. You're there, enter the recording info and enjoy! The only shortfall about doing it this way is it won't name the recording you made the way it does when you use the TV Guide.