These cables are excellent. Just as described. The service from the company was exceptional. We received one short and they send the other one speedily, so we could have continued our installation without hicups.The purchase of these cables went off without a hitch. The shipping was quick and it was packaged appropriately. I just wish the cables themselves were a little thicker gauge. But, all in all thanks and I'll be back.I got them because the ones that came with the OEM were too short. It worked great and I have couple of spares for replacement if needed.3 cables worked fine.
1 cable did not and the company tried to say it was my fault and that I did not notify them within 30 days. However, my project started 2 months after receiving the cables.
The seller would not agree to refund any amount. After much disagreement the seller only agreed to have me ship back the cables at my cost and would charge a 15% restocking fee. This would basically make the effort impractical as the cost of shipping plus restocking fee would make a near break-even situation. The issue was not caused by me, but the seller does not stand by his/her quality and then agree to replace at their cost. I suffered many hours just debugging whether it was my camera, or DVR connection, or something else that was malfunctioning. I finally had to go out and buy another cable to narrow the problem down to the malfunctioning cable. Seller has no concern over my wasted effort.This is a great addition to the Swann DVR 8...it allows me to cover the extra areas of my property no problem.
No comments:
Post a Comment