Memorex Blu Ray Player

I have had this player for a week. I was skeptical about the brand but when I popped in my first blu-ray disc and saw HD in unsurpassed clarity, all of my fears dissolved... that is until I rented a new release blu-ray disc and was greeted with a red screen informing me that the disc could not be played on my blu-ray player without a firmware upgrade. I call Memorex and they explain that the blu-ray disc association has changed the formatting of the new disc and all blu-ray players would require a firmware upgrade to play such discs. This player is profile 1.1 and the CS rep dubbed the new format 1.2 (which I cannot find any reference to anywhere else). The rep assured me that a firmware update would be made available by the end of the week but that promise went unfufilled and a email to Memorex prompted a "we have no update currently available" response. So there you have it! Who knows when/if Memorex will provide the necessary update? I bought this anticipating seeing The Dark Knight in full HD but now I will be shocked if this will even be able to play the disc. Thanks for releasing a product that became obsolete after one week with no plans to update the firmware, Memorex! I can't wait to never buy one of your products again!

P.S. Why would the Blu-Ray Disc Association change the format of discs faster than the manufacturers of the players can keep up? Why would you produce a product that can't be consumed?

I received this player for Christmas. I hooked up the player and turned it on..& the Memorex logo pop up...and then nothing. A blank blue screen. I hit the open button, and the tray got hung up on something. Afer playing with the tray, I finally got it to open. I put in a BR Disc. Still no video signal just a blank blue screen. Couldn't access the set up menus and the movie wouldn't play. Defective player. I called Memorex 3 times, and waited on hold over FOUR HOURS total before finally speaking with someone. Memorex agreed the player was defective, and asked for a check for $7.50 so they could send me a new player upon receipt of the defective player. Before packaging the player, I marked the underside with a small bit of chalk. It cost me $18 to ship the player back to them...so I'm out $25.50 in shipping alone. Five weeks later, I receive a package from Memorex. I open it to find it's the exact same defective player that I sent to them, with the same chalk marking on the bottom of it. It wasn't repaired and had the same issues as when I sent it to them five weeks earlier. I finally gave up after calling them back three times and waiting on hold almost three hours. A total of seven hours of on hold time and still a defective player to show for it. With customer service like this, it's a miracle that Memorex is still in business, and should be ashamed of how they treat their customers.

Buy Memorex Blu Ray Player Now

I bought the Memorex based on price and the reviews of others. It performed perfectly right out of the box. I haven't even attempted a software "update", since it has played every movie I've given it so far without a hitch. Only negative is the seemingly long star-up time (compared to my old DVD), but this may not be unusual for Blu Ray...especially a low-cost machine. Hooked up the HDMI output to my SONY 1080p and got a great picture. Set-up was fast and easy.

Read Best Reviews of Memorex Blu Ray Player Here

I got this Blu-ray player for x-mas and it works great. I assume that mine shipped with the firmware update already installed.

I have played a dozen or so blu-ray movies & regular DVD's on it already without any problems at all. One movie skipped and caused me to restart it, but upon further inspection of the disc (regular DVD) it had a pretty deep scratch on it.

This would be a 5 star product except that it is slow to load, and slow to eject. Standing there hunched over, waiting for the tray to open / close is annoying... so I just hit the eject button, walk over the the kitchen, grab a drink, and when I come back the tray is finally open. I can live with that.

*** UPDATE 01-31-2009 ***

As it turns out, I DO need to install the firmware update. Initially all of my BD movies worked fine, but I was proven wrong when I got the new X-Files movie in from Netflix (my mistake). I downloaded the firmware update, burned it to a CD-R as vaguely described in their manual, and loaded the firmware from the player's settings menu. After several attempts at this, including the system freezing up, several different CD-R burns, and hours of frustration... It STILL does not work. I emailed tech support 3 days ago and have yet to get a reply. Oh, and because this unit is sooooo slow, it really has taken me over 5 hours of waiting and waiting for the player to attempt to load the updates. I will call on monday, and if I don't get the issue resolved I will find a way to return it.

Want Memorex Blu Ray Player Discount?

Aside from the general headaches of the Blu-Ray systems, such as slooow starts... this is the worst player I have ever seen. I have had mine for a couple years(?). I have had to install 2 updates. I'm currently on update Sept09 (today is 9/2/2010). Today I could not play "Date Night". I checked for a new update.... nothing. The update instructions were atrocious. I had to try at least three times and took over an hour for the first update. You should hear the noise it makes now.... loud! Memorex released this inferior product and does not support it. Never again. There are enough other Brands that I never have to buy another Memorex product. Memorex MVBD2510 BR player.

Update 1/29/2011 I double checked. It's been 2 years of misery. It still plays 95% of the BR discs. Still very loud. It hasn't died yet. So freaking slow.

No new updates since Sept 2009. The model 2510 is considered a discontinued model. It is getting more and more difficult to find the support page. Try: