Philips DVP3345VB DVD/VCR Combo Player Progressive Scan - Black

Dvd player won't even open let alone play. I have been trying to get a replacement for over a month now and would really like my money back or the replacement they promised us! I have sent the two emails proving the purchase as they requested and have not received the return slips. I haven't heard a peep from Philips. I would say this is my final Philips purchase. There are too many other good companies out there that actually care about their customers, unlike Philips.

A challenge to the people at Philips: Prove me wrong.

I bought this Philips DVD VHS Combo thinking that I can have a piece of equipment that I can have for years to come. That was wishful thinking. The DVD component played for an one hour after I took it out of the box then the DVD drawer jammed and my DVD disc was stuck in the player. The VHS part scratches all my cassettes. I am not a happy camper with this dawn deal! So my advice to all consumers who view this item. I would shop elsewhere for a different brand and model. Phillips was a HUGE disappointment.

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After researching several different brands I realized that most companies were no longer making VCR's or DVD/VCR combos to last longer than six months. I decided to go with this model from Phillip's since I have had good luck with this brand in the past (a TV and a VCR). A leap of faith that I would regret.

Now here comes the surprise...it only worked as a DVD/VCR for less than three months! It was lightly used twice a week for less than an hour per usage and then the DVD player would jam up on anything and everything regardless of the type of disc. So I gave it a chance and tried a disc cleaner and it sputter through a few more one hour sessions and then........jam city. It locks up and freezes or just refuses to load the disc. I took a look at the warranty and it states that Phillip's will only stand behind their marvelous DVD product for six months and then they want you to pay for shipping.

Bottm line:

Phillip's doesn't even believe their jalopy of technology will last a year.

I called Phillip's and talked to a representative and the only suggestion was to "..try a disc cleaner." How can a disc cleaner help when the machine doesn't even load the disc? I'm wondering when the whole thing will just die. I'm not looking for a hand out I just want the product that I bought to perform as described but I ended up with a DVD/VCR combo that only works as a VCR.

Stay away from this company and this product if you value you hard earned cash and time. An expensive VCR with a digital clock.

Awful. Rip off!

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Does what its says I've only had for about 5 months,but works fine still and works great with old movies to copied new ones,hope still to have it in 5 yearsPhilips DVP3345VB/F7B DVD and VHS Combo

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I bought two of these units. When I plugged in one unit, I knew I was in trouble because the front panel did not light up and the DVD made weird noises and said it couldn't load a disc even though there was no disc in it! The VHS worked OK. The batteries in the remote were dead.

Now here's where it gets interesting, the other unit actually works like a peach. Fresh batteries for the remote, front panel display works, VHS works, and the DVD works very well loads discs quickly and transitions from chapter to chapter very efficiently.

Go figure.