Coby DVD-719 Ultra-Compact DVD Player with Car Kit

• Picture zoom function
• Dolby digital recorder withdigital & analog AV outputs for Home Theater use
• DVD, DVD+R/RW, CD, CD-R/RW, & JPEG Compatible/NTSC/PAL Compatible
• Convenient on screen display/Parental lock control
• Multiple language, subtitle, and camera angle support

My experience with Coby was a very big disappointment. We purchased the Coby DVD 719 Ultra on April 13th, 2008 and by May 16th, 2008 it was broken. The DVD player would power up but would not read the disk. It took four tries to contact customer service because I was disconnected for the first three tries. The first rep I spoke with was convinced that the DVD player was not working because it was dirty and that I needed to use a DVD cleaner to fix the issue, so I bought a DVD cleaner. This of course did not fix the problem. The next day I called customer service back (this time it took only three tries) and explained the problem again and that I performed the recommended cleaning and that it did nothing to fix the issue. The new rep informed me that I could send the DVD player back at my expense with a $12.00 money order for shipping and processing and in four(4) to six(6) weeks they would send me the repaired device or a replacement. In my opinion why should I have to pay what would add up to approximately half the original price for them to correct their mistake? My recommendation is to avoid Coby and go with a different manufacturer, unless your expectations for DVD player include frustration and disappointment.

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Does not support resume when power is removed. Makes it basically useless in the car.

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I was initially upset because this item was not what I thought it would be. I wrote a negative review and I would like to set the record straight. Even though I was unable to use this in my car as I had hoped, I realized I could easily connect it to an old TV that my grandkids use when they visit. For the price, it has turned out great! I would recommend this product and company. Their customer service department was very helpful and concerned.

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The above item was not what I thought it was and I had ordered 2 of them for my granddaughters. They of course were very disappointed as they live in Key West and I sent them from Michigan. I tried every possible thing I can think of and could get no one to replace them with the right item.

Everyone passed the buck and no one would take care of the problem so my girls had no gift and I just lost the money. NEVER DEAL WITH THIS COMPANY........THEY ARE A COMPLETE SHAM....

It nearly soured me on Amazon.

Purchased the coby DVD-719 to put in camper. I had been looking at 12 volt dvd's and decided on this one.It is slim,looks good and works great.