
The seller asked me to return it for repair, which I did a couple of weeks ago.
The seller very kindly issued an immediate and full refund when it seemed to work for them but not for me.
HiTT USA is an honorable and responsive company who stands behind the products they sell!I had high hopes for this camera and was specifically looking for one that could zoom in and out and rotate at least a little bit so I could find my little one in the crib if he moved. Originally bought the Motorola one that did not zoom and although it was a much nicer product than this overall, no matter how far away in the room we positioned the camera, it still only covered about 1/3 of the crib... we just have a small nursery I guess. So this Zopid model was bought to fix that... My complaints:
1) Bad picture quality (compared to the cheaper Motorola model)
2) very difficult to navigate the screen (can you imagine in the middle of the night!) and there is no clip or stand attached to the monitor... you have to carry around a separate plastic stand that is a pain to put on and off and is very bulky.
3) This camera does not zoom effectively and does not rotate at all. The zoom function it does have (if you can say that) is not like your regular camera, rather you have 4 choices in a separate screen, of upper right, middle left and other ridiculous choices and then you have to go back to the main screen to see where you are and there is no in between. It either zooms in way too far or you are back to the basic camera view. I am sooo disappointed and cannot return because we foolishly threw away the box before testing properly. I just thought because I spent so much it would work fine and at least do what it claimed. We will not use this at all, and I am back setting up my basic audio monitor for now. Perhaps this would work okay for elderly care during the day, but do not get this as a baby monitor where you will need to navigate it at night and look for squirmy babies. I was led astray by positive reviews and wanted to make sure another mom didn't make the same mistake I did.Was working good for a couple of months. As time went by, the battery would stop to hold charge. The battery is extremely poor quality, and is visibly bulging. However, the device would still work connected to AC. Until the power supply died, and the only way to keep it working is to connect the mini-USB to a laptop.
The company doesn't stand by its product, they will not ship the replacement battery or charger, until I send the the broken parts at my expense. The device doesn't function if the battery is not inserted, thus I will end up for a few weeks with no baby-monitoring.
My advice to people who consider buying this monitor -don't! All the features and DVR not is not worth the hassle and stress, when this product will stop working in a few month.
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