I highly recommend the Slingbox. The instructions are super simple and easy and if you run into any trouble within 90 days of buying the Slingbox, just get online and do chat support. Final note I bought this one at Best Buy and was thinking about getting their technical support to hook it up. DON'T DO THAT! It's way better to slog through it for a few hours and get it figured out on your own. Now if I have any problems with it in the future, I most likely will know what to do.
Read Best Reviews of Slingbox Solo Here
I'm glad I have this product since I'm on the road so often and my dvr fills up if I don't watch my recordings. Its also been good for out-of-town family who want to watch the local football games that they can't get in other states. I just give them the slingbox IP and password.But connecting from hotels can be problematic. Help centers at hotels and Slingbox are not usually helpful. I've had to change hotels if the firewalls prevent successful connection from my wireless laptop.
If there's a power outage at home, I have to wait to reset and reconfigure the box when I get home. 95% of the time, I can get a connection from a good hotel like a Marriott. The quality is not very good on my laptop, but acceptable
I also had to purchase a $100 ethernet wireless bridge since my dvr cable box is in a different room from my cable company's internet router. But I also use the bridge for connecting my netflix-capable blue-ray player now.
Follow up... My Solo died this week after 1 1/2 years of use. Warranty only lasts a year. I'll probably go ahead and buy an HD upgrade since I'm already invested in the ethernet bridge, and I still travel a lot.I've had the Slingbox SOLO for about two years now. It bought it so I could watch cable TV on the train to and from work on my iPhone (an additional $30 for the app).
After several months, it started disconnecting after a few seconds every time. Obviously it was impossible to watch anything at that point. I'm very tech savvy and tried to troubleshoot myself but to no avail.
I finally reached out to tech support and they wanted to charge me $30 to talk. The CSR claims that if I didn't want to pay, I could just go to their forums and FAQs to look up the error code and troubleshoot more on my own. He continued to say that he would be simply walking me through the same content anyway. Since I've already tried everything on there, I asked if I would get a refund if he was unsuccessful and he said no.
Anyway, there's no way I could justify paying $30 for a guy to walk me through the same troubleshooting steps that I've already tried repeatedly on their website. I'd prefer if he actually spent the 10 minutes to give me helpful advice instead of trying to get my credit card number. He was not pleasant to talk to, either.
Why can't a company like this stand behind its product? It seems so simple: help people fix their problems or replace defective units and they'd have a customer and free marketer for life. I used to show off my Slingbox but these days, I'm just embarrassed that I even have it. Between the Slingbox unit, the wireless adapter, and the iPhone app, I'm now stuck with a $300 piece of junk that allows me to watch about 10 seconds of TV.
No comments:
Post a Comment