Toshiba's CAMILEO X416 Full HD Camcorder

Do not purchase this camera if you are shooting indoors.

My first experience with Toshiba's Camileo video camcorder line was an exercise in frustration both with the camera performance and with Toshiba Customer Service. I first purchased the X400 model. After speaking with their customer service department they said the camera was defective and to return it. They gave me a store credit for the retail value. With this credit I ordered the next model, X416. This is the same camera except it has 16GB of memory built in. You can also use SD cards to increase the storage capacity.

I experienced the exact same issues with the X416 as I did with the X400. After repeated calls to Toshiba customer service and technical support they were unable to resolve the issue. I thought perhaps it could be an adjustment in the camera settings. I tried everything but still the resulting video was blurry. I even posted a sample video to youtube for their engineers to see what the issue was. Here is the link: I. This was done at Toshiba's request. Sadly, they never responded back to me.

I told their customer service supervisor I would just like to get a refund but they explained they could only give me a store credit for another product. They offered to send me another camcorder but I declined. This was the top of the line recorder made by Toshiba and it didn't work any better than the previous one. So why would I want to get another? Their warranty states that they can issue a refund upon their disgression. When I mentioned this I was told they can but they don't have any mechanism to do so.

Exasperated, I finally boxed up the camera and shipped it back to Toshiba. I'm now waiting to hear from them if they will give me a refund or offer store credit.

Pro

Solid, expensive feel in hand, nice finish all over. The design and the feel is Better than most of the Sony or Canon I tried. It is truly a pleasure to hold it. It also comes with very nice amenities at least with what I ordered from amazon: a remote, a carrying case, and a lens cover.

Con

Either its just my copy or in general, the auto focus does not work thus all videos are blurry. Image stabilizer seems not working at all. White balance seems to be always off too. I'd love to get another copy to try, but I decided not to waste the time.

Conclusion

Beauty is just skin deep.

Buy Toshiba's CAMILEO X416 Full HD Camcorder Now

I had purchased this Camera and am currently in the process of returning it to Amazon for a refund. When the camera was on a tripod stationary within a well lit hall it's auto focus feature would focus, then get blurry, focus, and go back and forth throughout the entire recording defiantly not a feature you would want and no way to disable auto focus either. In addition, if the battery gets low I also discovered you cannot have it plugged in and record at the same time; I have never heard of a camcorder like this. Toshiba advised I upgrade the firmware and I did, this did not help anything. Do not buy this camera, I've seen cameras that perform way better for the price.

Read Best Reviews of Toshiba's CAMILEO X416 Full HD Camcorder Here

I can confirm the reviews above. I used this camera on tripod to shoot a sports event and the camera zooms in and out constantly. The footage I took was completely worthless. Too late to return. Don't buy this camera.

Want Toshiba's CAMILEO X416 Full HD Camcorder Discount?

This camcorder has a problem keeping in focus on objects far away, it goes in and out of focus repeatedly. Video quality is good, just poor focus.

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