Dish Network Platinum 8.0 UHF Remote 511 811 921

I bought this remote to replace my worn, troublesome 6.4 remote. Worked right out of the package with my VP612 DVR, and easily programmed to work with my TV. Since programming instructions are not included with the remote, I thought I would leave them here: Turn on your television. Hold the "TV" button on the remote until all buttons start flashing. Press the "TV" button, it should stay solidly lit. Continually press the channel up button until your television turns off. As soon as it turns off, press the pound key (#) on the bottom of the remote to confirm. Your remote is now programmed! (be deliberate while pressing your channel up button, if you continue to press it after the TV powers off, you will have to start the program process over)

I purchased this product based on both the picture and the description. The picture that was shown is the exact remote that I needed to replace. That is not the remote which I received. It was advertised as the Dish Network Platinum 8.0 remote, which was the one that I needed. Again, it was not the one which I received. There were receiver model numbers in the description, but I was not near the receiver when I was ordering it and didn't have the model number. The description also said that it should work with any Dish Network UHF receiver and it was advertised as the same remote that I was replacing, so I ordered it. It didn't work. It would not connect to my receiver. I contacted the company requesting assistance, but they never responded. I believe that if you are going to sell a product, it should be as advertised and there should be some degree of customer service, neither of which was existent.

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much cheaper than buying off of dish. it is the exact same remote they sell, and was easy to set up. it works well.......

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Could not get the remote to hook up to my receiver. After call dishnetwork I was told that it was not compatable.

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This remote is probably fine and would do what I ordered it for if only it would have included some instructions how to program it to work with my receiver. I got the TV programing instructions from a previous reviewer but can find nothing on the receiver and it does not communicate with it as is. Why would something like this come with NO INSTRUCTIONS? Price was fantastic if it worked but as is it is worthless!

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