Pinnacle Studio 500 USB Version 10.0

• Comprehensive and easy-to-use home video editing software; includes 500-USB adapter
• Quickly adds spectacular effects, transitions, titles and music to videos
• Image stabilization feature and color correction tool helps you enhance video quality
• Create DVDs with menus and custom navigation on the fly without copying your files to your PC
• Imports videos from non-encrypted DVDs for added enhancement and re-mastering

Be prepared for a 30+ minute install on this application. I hate the fact that it loads so many 3rd party applications. It also installs the .NET 1.1 framework. Not only do you have to enter the product key to install, you have to wait for an email and enter other keys just to get other components working.

I run this softrware on a RAID 0 3.4 GHZ 1 GB Ram computer and it still runs slow. It takes almost 30 seconds just to load the program and I have the best hardware money can buy right now. Program has crashed and hung several times but that can be expected since it's not a solid product written by a single company.

I've had better luck with Sonic Studio. I only purchased this for the hardware that allows composite and S-Video inputs to USB 2.0 port. That seems to be okay, it's just the software I don't like.

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Tried to load this software on two different computers that are top of the line as far and speed and memory. Both computers expereiced major problems but had completey different issues. You have to get a special key on everything they try to advertise as free. None of the support tricks they offered worked. Its buggy to say the least. I'm going to try to get my money back. Nothing worked, and very frustrated.

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I did an upgrade from Version 9 to Version 10. I loaded the software three times and could not get the "features" unlocked. The software runs very slow on a computer that ran the older software well. The online support suggestions don't work and noone answers the support line.

I am asking for a refund.

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While this product has been advertised as "simple" and "easy-to-use", it is actually slow, buggy, and completely useless. I purchased this so that I could burn DVD's from the video I record with my Canon ZR200 digital video camera. I've encountered nothing but problems and frustration with it. First of all, the USB connection from the product will simply disappear while I am capturing video (and this is after the 10.5.2 version is installed). Then, if I get lucky and am able to capture any video, the DVD creation fails every time. Of course there is no error message or troubleshooting information to explain why the DVD creation fails. This isn't to mention the extreme slowness of the application. Do yourself a favor and do not buy this piece of junk.

The software won't install. It keeps freezing up and crashing. But the hardware devise was recognized by my computer and is working with Windows Movie Maker.